In general, visitors may browse without being requested to reveal any Personally Identifiable Information

B. RAINN. However, there are pages on where we may request Personally Identifiable Information about you, such as your name, address, phone number or e-mail address. may also collect information such as your computer’s IP address. RAINN may seek such information in order to enable your use of certain parts of the website. In addition, we may use such information to analyze site usage for , to improve our content, and to customize our site’s content, layout and services. Finally, we may use your e-mail address or cell phone number to send you information you request.

Please note that any Personally Identifiable Information provided via cannot be connected to your use of the helpline and once you agree to the helpline Terms of Service (which must be agreed to prior to your use of the helpline online service) the helpline will not record or store your computer’s IP address.

Other Uses. We may use internal service providers to facilitate our services, and, therefore, may provide some of your Personally Identifiable Information directly to them. In addition, we may employ other companies and individuals to perform functions on our behalf, such as website hosting, data analysis, and providing customer service. These companies and individuals will only have access to Personally Identifiable Information needed to perform their functions, and may not use it for any other purpose. As noted above, your Personally Identifiable Information provided via cannot be connected to your use of the helpline.

Opt-Out Procedures. If you voluntarily provide your email address or cell phone number and request that we email or text information to you, we may send such emails or text messages. If you decide you do not want to receive such emails or text messages, or if you want us to remove your profile or other information from our files for any reason, please email [email protected] and we will remove you from our system.

In addition, we may aggregate such data and disclose it in a non-personally identifiable manner to sponsors, supporters, and other third parties, to generate support for the helpline or RAINN, or as required by law

Aggregate Data & Cookies: We automatically gather, or aggregate, certain usage information, such as the number and frequency of visitors to , length of stay, and other anonymous data. This data helps us determine usage levels on different parts of , and to conduct other internal research. In these situations, we do not disclose any information that could be used to identify you personally.

For example, uses “session ID cookies.” In general, a “cookie” is a small piece of text data stored on a user’s computer/device by a website, in order to give that computer/device a unique identity to the website while performing certain processes, such as calculating the number of unique visitors at a given time. Cookies may contain personal information, like email addresses, usernames, or passwords, or completely anonymous information, like a randomly generated number. They may be deleted once a user leaves the site, leaves a section of the site, or closes the browser; or they may remain, so that the website “remembers” the user when he or she next visits.


On , we use one session ID cookie. It is used to measure the amount of overall traffic on our website; we use this data only in the aggregate, meaning no individual user can be identified from the data. This cookie is in no way linked to Personally Identifiable Information, and is deleted from the user’s computer/device when the user closes his or her browser. We do not use permanent cookies, which retain information past a user’s current visit.